Donna's Caribbean - Lauderdale Lakes

We purchased food from this Donna's location today and there was a roach on the fried chicken. When it was returned to them, they claimed it was a piece of thyme. Disgusting!!! As if people don't know the difference between roach and a piece of thyme. I hope they get shut down.

Spicy and just right above the market equilibrium economically.

Even after drinking water, thirty minutes later, my tongue and roof of my mouth are still burning. I noticed mold in my food when I glanced below. developing straight on the bone. The ones below were as cold as if they had just been taken out of the fridge. After carrying my meal to the window, I commented, Hey, the plantains are too hard to even. Cut through. The manager who was working that shift refused to say whether the food was pre-cooked when I asked. She said over and over, We never have an issue with 'oxtails '! In order to lodge a complaint with the health department, I removed the bone. PLEASE AVOID THIS LOCATION!

The cuisine was great. The oxtails and curry chicken were excellent. It was a little disappointing that they didn't have many of the menu items.

Customer service at this location is extremely unprofessional. It appears that the employees are trained to cater to their own cultural relations. I spent more than $30 for 2 meals, and had a dispute over napkins. They didn't have all the food items that are supposed to be served with meals as advertised, and then had the audacity to be rude. It's a wonder that this location closed for a period of time. In the food and hospitality industry, customer service is paramount to success. Without it, small businesses fail horribly. I will never visit this location again. I wouldn't recommend it to anyone unless you're from Jamaica. They are hospitable to people from the island, and that's not a good business practice when all customers spend the same currency! ??