The Burger Loft - New City

SERVICE is AWFUL! Lazy staff, especially Natalia, Denise, Nikki. They give you false information about the hours of the operation. I've learned to keep calling to confirm that they are open and serve customers. At least two different occasions we arrived and denied service simply because they were either slow and decided to close early, or we came 1 minute after the kitchen supposedly closed, but they still took orders for the trip and did not let us dine despite the fact that the restaurant was full of cartridges. Good burgers, but BAD service. Service is just as important as eating!

SERVICE is AWFUL! Lazy staff, especially Natalia, Denise, Nikki. They give you false information about the hours of the operation. I've learned to keep calling to confirm that they are open and serve customers. At least two different occasions we arrived and denied service simply because they were either slow and decided to close early, or we came 1 minute after the kitchen supposedly closed, but they still took orders for the trip and did not let us dine despite the fact that the restaurant was full of cartridges. Good burgers, but BAD service. Service is just as important as eating!

There for lunch on Sunday and was disgusted how dirty the dining area was inside. The wall was splashed with stains and it smelled like vomiting and Stale beer

Excellent burgers! Beautiful and strong beer selection on site. The frits and their sauces are delicious. Your appetizers are also very well made. Try the Mac and cheese. The burgers are two decent size patties, grilled perfectly, moist and juicy, then toppings and spices. Things can be messy, but it won't matter if you taste how good it tastes. This is my place if I want a satisfying burger for a good price.

I had the Classic Burger with one side of frits and acidic cream Chive Dip. It was so good! I was a little disappointed that they have no milkshakes available. I had a lemonade, it was okay- it didn’t taste “freshly pressed” as listed on the menu. But the food was so good! I would definitely go back.