Albertes - Oakland Park

Our friend took us to this restaurant for lunch. I ordered a dish of vegetables, rice with red beans, and fried plantains, along with passion fruit juice. He had the fried chicken with white rice and plantains. The food was delicious, the waiters were friendly and attentive. The atmosphere, dining room decor, and bathrooms were all very welcoming and clean. My only issue was that the menu could have been more legible. Despite this, we plan to return again in the future.

The service at this restaurant is amazing! The staff is always friendly and knowledgeable, and their dishes are unbelievably tasty. I have never been disappointed. The ambiance is perfect no matter the time of day or weather conditions.

I was blown away by this restaurant. The atmosphere is fantastic and the customer service is top-notch. If you're looking for a quick meal, this might not be the place for you as some dishes take a bit longer to prepare, like the fish. However, the wait is definitely worth it! We couldn't decide on a type of rice so our waitress kindly brought us samples. The butter sauce was delicious. My wife ordered grilled fish which came with delicious veggies and had an authentic flavor. We will definitely be returning next time we're in town.

Exceptional Customer Service at Alberte's Restaurant I recently had the pleasure of dining at Alberte's Restaurant, and I must say, the customer service I experienced was truly outstanding. From the moment I stepped through the door, I felt welcomed and valued as a guest. First and foremost, the staff at Alberte's particularly Jennifer, was incredibly attentive and friendly. She greeted me with warm smiles and promptly seated me at a comfortable table. Throughout my dining experience, she constantly checked to ensure I had everything I needed and that my meal was to my satisfaction. The level of attentiveness they demonstrated was truly remarkable. Furthermore, Jennifer was extremely knowledgeable about the menu. She were able to provide detailed recommendations and answer any questions I had with ease. Their expertise and genuine enthusiasm for the food added an extra dimension to the dining experience and made me feel more confident in my choices. What impressed me the most, however, was that Jennifer ability to anticipate my needs. She were always one step ahead, refilling my water glass without me having to ask, and promptly clearing empty dishes from the table. It was evident that they were committed to providing an exceptional dining experience, and their attention to detail certainly did not go unnoticed. Lastly, I must commend Jennifer for her professionalism and willingness to go above and beyond. When I mentioned a dietary restriction, she promptly informed the kitchen and made sure my meal was prepared accordingly. It was refreshing to see that she genuinely cared about accommodating her guests needs. In conclusion, my experience at Alberte's Restaurant surpassed all expectations. Their staff's dedication to providing exceptional customer service was truly commendable. From their friendly demeanor to their extensive knowledge of the menu, every aspect of my dining experience was characterized by attention to detail and genuine care. I highly recommend Alberte's Restaurant to anyone seeking outstanding customer service and a memorable dining experience.

The food was good, I had the fish with fried plantains and marinad; fish was really seasoned and taste delicious. However, plantains was too thick and wasn’t crispy. The only problem, it took 25 mins to place an order. No one greet me or acknowledge me, it’s like I wasn’t even there. Great customer service is what keep a business open and running. A simple “thank you for waiting; I’ll will be right with you” goes a long way. I don’t even see any manager or team lead at the restaurant, everyone keep walking and not even trying to make eye contact with customers. The restaurant is open but google said it’s closed. I give 5 stars for food but customer service it’s a negative 5.