Chick-fil-a - Paramus

This is my favorite Chick fil A in the area. They are always so kind and helpful. Food is always very hot and taste is consistently good. The place gets very crowded. A tip is to order ahead on the app so you don't have to wait for a while.

First time coming to a chickfilla that served old cold fries and sandwich. Not the normal quality they are known for.

Great food first time me eating chick-fil-a..Matthew had great energy great customer service greeted upon arrival great energy love it happy

Went to many Chick-fil-a restaurants in the past and service was always great. However, I had one of the worst experiences in any restaurant today at the Chick-fil-A in Paramus mall of NJ. I ordered a spicy chicken deluxe sandwich meal and had to wait almost 20 min. Several others who ordered after me were given their food before me, and when I finally approached them about my order, it was clear that my order was somehow misplaced. I was upset but still polite and waited, and the person who seemed to be a manager asked the kitchen to expedite my order. When my food finally came out, one of the workers just handed me my food with an attitude and didn't say a single word. I started to walk over to my table and noticed that the condiments I asked for during my order were no given so I had to walk back and ask for it again, and the same worker gave them to me with an attitude again, without saying a single word. I was pretty annoyed at this point, but didn't say anything and just sat at my table to eat. Then I saw that they gave me the wrong sandwich. This was the last straw and I immediately demanded a refund. The manager processed the refund and just told me I'll get my money in a few days. Absolutely ridiculous that from the cashier, server and manager, not a single person apologized to me and just talking to each other like nothing happened. It was not even busy when all of this occurred. I will never return to this location.

I love chick-fil-A, it’s the only fast food restaurant I eat. I don’t really eat at fast food restaurants but if I have to it’s definitely Chick-fil-A.