Pollo Tropical - Feedback

New to Florida and heard all the big closets about this restaurant. We waited for over 25 minutes and collected our food. We've said it? Once we got into the wi...

I didn't like my service, ask for Bbq sauce they didn't have, ask for a page of plantains and see what they gave me, the chicken was not boiled the rice was har...

I love her chicken soup. To test the avocado salad for the first time and it was good to just spend it forget to add the dressing. Service was good and it is in...

Bad customer service. The buyer grabbed me because I asked them which pages came with him. I hope they get my order right as it is a mistake with this place. I...

They?re robbing people of their food at the drive thru! I ordered two large pork tropi-chops and barely got any pork in both of them. Also, they wouldn?t give a...

Today, August 22nd, 2023, i went there . The old lady at the store was very rude and rushed me without listening to me. She kept talking and closed the window....

80% of the time they mess up my order, check before you leave drive through..order pork, you get chicken...order and pay for a large you get small..I dont know...

Placed order at 1:34pm. Pickup time stated was 1:50pm. It’s currently 2:22pm and still waiting for order to be ready inside the restaurant….Parking: N/A

Today my chicken was uncooked and had blood. The manager gave me an extra Burnt piece of chicken to solve that. He was laughing when he gave me the box. Now I k...

After going through the drive-thru in ordering a crispy chicken Sandwich ,the 2 piece kids meal with fries, and a build your own Tropicchop. The fries were old,...

This review is going to be the most enthusiastic review about a place that isn’t even exclusively vegetarian, but here we go... THE BEST FAST FOOD. The vegan wr...

The waffle fries are fantastic! The vegan tropichop was pretty tasty, but there was a bit too much sauce for my liking, which made the bowl a bit soggy. The Bey...

The vegan beyond wrap has made a return to the menu. This is an updated version of a previous review from November 12, 2020.