Racanellis New York Pizzeria

I have the 18-inch deluxe and my goodness, it was not disappointed. Step in every bite. Authentic large foldable discs. All that was missing was the oil that driped from pepperoni. Well worth the price and waiting.

Staff were absolutely terrible. We were the only ones in there and even though they saw us they just all stood in the back carrying on their conversation. We literally had to stand there 15 minutes just to pick up our order (that was already done and just sitting there). They were rude as could be, acting like we were inconveniencing their conversation. And when they finally did bring it out they didn't even give me the extra sauces I paid for and tried arguing with me about it. I usually only give good reviews but this was just a terrible experience and I won't be coming back to this location for expensive sub par food and some of the worst customer service possible ever again. If I could give 0 stars I would

This location never disappoints. Pizza is always amazing! Got the wings today and they were really good. Stop by for a slice or a pie if your in the area. You can thank me later!

Made an online order through racanelli?s.com at 7:03 on the 21st went to pick it up at 7:50 and they told me the store was closed I asked him about my order they said ?oh we don?t receive our online orders, you?ll get your money refunded back on the card? however it?s 4 days later the money?s still gone from my card and I have not received any contact back from the store! very unfortunate seeing how when we lived in St. Louis we ate there a lot. We came back for a couple Dr appts for my daughter at the children?s hospital. We go back every 6 months and it?s a restaurant we frequent but will no longer be ordering from there the past few times the experience has been unpleasant and this time they stole for me!

Native New Yorker here? if you?ve never had New York pizza? I promise you this is not it. The closest so far I?ve tasted has been Dewey?s. But I leave the 1 star for this location specifically because they bait and switch you with prices. The pizza that I ordered was listed as $20 on their window. I was charged $30? explain that to me. After I brought it up, the employee mumbled something and could care less. Fine. But as I was waiting for the pizza inside, I could see the employees in the kitchen being unhygienic- not wearing masks around food or using gloves and then handling cash register, money, phones, etc.